Terms and Conditions

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile and the governing law is the local UAE law. 

Payment will be accepted by VISA and Mastercard cards and Kenyan Shilling currency for cash on delivery orders. 

Wholesale orders payment will be needed via Bank Transfer or card payments only. 

We will not trade with or provide any services to OFAC and sanctioned countries.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

Any shipments in case of non delivery, will be refunded once the shipment has been returned by the courier company and received by us. 

User is responsible for maintaining the confidentiality of his account.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

An invoice, stating the value of the goods and shipping costs, is attached to the parcel. Customs, VAT, Import fees or any other taxes are only due when the shipment arrives in your country and we cannot prevent controls by the customs authorities. The fees for the customs clearance are at your expense. We have no influence on these charges and cannot predict their absolute value. Customs regulations vary considerably from country to country. Please contact your local customs office for further information.

fragrancekenya.com Website (“fragrancekenya.com”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the fragrancekenya.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. fragrancekenya.com reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, fragrancekenya.com may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

 

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. fragrancekenya.com may change, suspend, or discontinue any aspect of the Site at any time. fragrancekenya.com may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

 

  1. SITE OPERATION: United Arab Emirates is our Country of Domicile. fragrancekenya.com controls this Site from the U.A.E. fragrancekenya.com makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

 

  1. APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

 

  1. MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

 

  1. PURCHASES. fragrancekenya.com accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of fragrancekenya.com. All refunds will be made onto the original mode of payment.

 

  1. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. fragrancekenya.com will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific

 

  1. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to fragrancekenya.com through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

 

  1. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by fragrancekenya.com to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by fragrancekenya.com to do so. The content and software on this Site is the property of fragrancekenya.com. The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

  1. YOUR ACCOUNT. If you use fragrancekenya.com Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

 

      9. In case of any order cancellation request by customer, the applicable card processing fee and shipping fee will be deducted from the refund amount.  

 

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain fragrancekenya.com’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. fragrancekenya.com will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

 

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. fragrancekenya.com has no control over these sites or the content within them. fragrancekenya.com does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. fragrancekenya.com does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against fragrancekenya.com for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at team@fragrancekenya.com

 

COPYRIGHT POLICY. fragrancekenya.com may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

 

INTELLECTUAL PROPERTY. Although fragrancekenya.com is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through fragrancekenya.com’s system. The On-line Materials are fragrancekenya.com’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of fragrancekenya.com, except as expressly and specifically permitted under these Terms of Use.

 

The On-line Materials are and will remain the exclusive property of fragrancekenya.com. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in fragrancekenya.com. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with fragrancekenya.com.

 

You acknowledge and agree that fragrancekenya.com will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At fragrancekenya.com’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to fragrancekenya.com or perfect these rights, titles or interests in fragrancekenya.com’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. fragrancekenya.com MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. fragrancekenya.com ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. fragrancekenya.com SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF fragrancekenya.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF fragrancekenya.com WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

 

VIOLATION OF TERMS OF USE. You understand and agree that in fragrancekenya.com’s sole discretion, and without prior notice, fragrancekenya.com may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if fragrancekenya.com believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of fragrancekenya.com, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to fragrancekenya.com for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. fragrancekenya.com may release user information about you if required by law or subpoena.

 

INDEMNITY. You agree to indemnify and hold fragrancekenya.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

 

LICENCE GRANTED TO YOU. By providing materials to fragrancekenya.com, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted fragrancekenya.com an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. fragrancekenya.com may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against fragrancekenya.com for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to fragrancekenya.com. Any communication or materials you send to fragrancekenya.com will be treated as non- confidential and non-proprietary and may be disseminated or used by fragrancekenya.com for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

 

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. fragrancekenya.com is not responsible for the acts or omissions of any advertiser or sponsor.

 

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

 

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Availability and Pricing
All items are subject to availability. fragrancekenya.com will inform you as soon as possible if the goods you have ordered are not available.

In case of non availability of item and the payment has been pre paid – we will refund the full payment back to your mode of payment.

All prices are subject to change without notification, and while every effort is made to ensure the accuracy of the prices displayed on fragrancekenya.com
they are not guaranteed to be accurate. If any price is different from that displayed we will inform you before dispatching the
order and you will have the option of continuing with the order or not. All items are inclusive of 5% VAT Duty.

Terms and Conditions to Social Media Prize Draws

1.      Entry to Fragrancekenya.com prize draw run via Twitter, Instagram or Facebook (the “Prize Draw”) is open to UAE residents aged 18 and over, except employees of Fragrancekenya.com or any related companies, their families, agents or anyone professionally connected with the Prize Draw.

2.      No purchase is necessary to enter the Prize Draw.

3.      a) To enter the Twitter Prize Draw, retweet a message from the @PerfumeUAE Twitter account by the relevant closing date and time.
b) To enter an Instagram competition, regram a message from @Fragrancekenya with a specified # by the relevant closing date and time.
c) To enter a Facebook Prize Draw, like and share the competition post by the relevant date and time.

4.      There is a limit of one entry per person. Multiple entries or entries that are delivered late, incomplete, damaged or otherwise not in accordance with these terms and conditions will not be accepted. Entries made through agents, third parties, organised groups or any entry duplication method will not be accepted.

5.      The prize(s) will be as set out in the relevant promotional Tweet.

6.      The winner(s) will be selected at random within 7 days of the closing date and notified by direct message or comment.

7.      Unless otherwise stated, the winner(s) must claim their prize(s) within 14 days of notification. If they do not do so, then Fragrancekenya.com reserves the right to offer the prize to an alternative winner selected in accordance with these terms and conditions.

8.      The UAE prize winner(s) shall have their prize sent to them via Courier.

9.      Any decision of Fragrancekenya.com as to eligibility to take part in the Prize Draw or the result of the Prize Draw will be final and no correspondence will be entered  into. Fragrancekenya.com accepts no responsibility for entries that are incomplete, delayed, lost, damaged or illegible whether due to failure or non-availability of www.twitter.com, www.instagram.com, or www.facebook.com or any other reason.

10.    There is no cash alternative to the prize(s).

11.    Images used are for visual purposes only. Alternative products, sizes or colors may be substituted for the items shown. Fragrancekenya.com reserves the right (but is not obliged) to substitute an alternative to any of the prizes of equal or greater value should circumstances make this necessary.

12.    Fragrancekenya.com reserves the right to delay, postpone or cancel the Prize Draw.

13.    a) Entry implies acceptance of these terms and conditions and Twitter’s terms of service.
b) Entry implies acceptance of these terms and conditions and Facebook’s terms of service.
c) Entry implies acceptance of these terms and conditions and Instagram’s terms of service.

14.    The winner(s) may be required to participate in non-paid publicity or advertising relating to the Prize Draw, which may include having their photograph taken for promotional and press purposes.

15.    A list of winners’ names and counties will be available on request within 1 month after the winners’ have claimed the prize(s) by sending an email to getsocial@PerfumeUAE.com

16.    By entering the Prize Draw, all entrants agree that their personal data will be used by in accordance with TPS’s Privacy Policy. The Privacy Policy can be found at http://www.fragrancekenya.com/privacy-policy

17.    The Prize Draw and these terms and conditions are subject to United Arab Emirates law. Any disputes must be referred to the UAE Courts.

18.    a) The Prize Draw is not sponsored or associated with Twitter and you are providing information to Fragrancekenya.com NOT Twitter.
b) The Prize Draw is not sponsored or associated with Instagram and you are providing information to Fragrancekenya.com NOT Instagram.
c) The Prize Draw is not sponsored or associated with Facebook and you are providing information to Fragrancekenya.com NOT Facebook.